TownSense Insights

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Practical guides for municipal teams: product, operations, and citizen communication.

How to launch a modular municipal stack without blocking technical teams
Deployment

How to launch a modular municipal stack without blocking technical teams

A phased approach to deliver value in weeks while keeping operational continuity.

2/20/20264 min
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Five citizen-channel KPIs that actually improve municipal decisions
Analytics

Five citizen-channel KPIs that actually improve municipal decisions

Practical metrics to prioritize roadmap improvements and align political and technical teams.

2/12/20264 min
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Municipal communication without noise: editorial model for multiple departments
Communication

Municipal communication without noise: editorial model for multiple departments

A lightweight governance model to publish faster and keep institutional consistency.

2/3/20263 min
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Citizen participation with visible outcomes: from forms to decisions
Participation

Citizen participation with visible outcomes: from forms to decisions

How to design participation workflows that move from input collection to concrete action.

1/28/20263 min
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