Security policy

1. General approach

TownSense applies a continuous-improvement model based on prevention, detection, response and recovery to protect data and municipal services.

2. Controls and monitoring

• Role-based access control and least-privilege principle.
• Logging and monitoring of relevant security events.
• Periodic review of configurations and technical dependencies.

3. Incident management

Incidents are logged, categorized and handled with escalation procedures. Corrective and preventive actions are applied to reduce recurrence.

4. Continuity

Backup and recovery measures are maintained for critical services, including regular continuity reviews and tests.